Terms and Conditions of Use

These Terms and Conditions (“Terms”) govern your access to and use of the Elevated Insights Limited website.

By accessing or using this website, including by submitting an inquiry through any web form, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use this website.

We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, disclose, and otherwise process personal information submitted through our website, including through contact forms, inquiry forms, and other communications channels made available on the website.

Elevated Insights Limited is an investigative research consultancy headquartered in Hong Kong and Shanghai. The information provided on this website is intended to describe our business, expertise, and areas of service at a general level.

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

• misuse the website;

• submit false, misleading, unlawful, defamatory, infringing, or harmful content;

• interfere with the operation, security, or integrity of the website;

• attempt unauthorised access to any part of the website or its systems; or

• use the website in a manner that could damage Elevated Insights or other users.

If you submit an inquiry through our website:

• you represent that the information provided is accurate to the best of your knowledge;

• you agree not to submit information that you are not legally entitled to disclose;

• you acknowledge that submission of an inquiry does not create any client or advisory relationship; and

• you acknowledge that use of the form constitutes your acceptance of our Privacy Policy.

We reserve the right, at our sole discretion, to respond to, decline, ignore, or remove submissions where appropriate.

The content on this website is provided for general informational purposes only. It does not constitute legal, regulatory, investment, investigative, due diligence, risk, or other professional advice, and should not be relied upon as a substitute for direct professional engagement.

Any decision taken based on information on this website is at your own risk.

Nothing on this website constitutes:

• an offer to provide services;

• a guarantee of outcomes;

• an acceptance of any instruction or mandate; or

• a commitment to enter into any engagement.

Any professional engagement with Elevated Insights must be separately agreed in writing.

Where required or appropriate, we may also rely on other lawful bases for processing, including taking steps at your request before entering into a business relationship, compliance with legal obligations, protection of legitimate interests, or the establishment, exercise, or defence of legal claims.

Unless otherwise stated, all content on this website, including text, layout, graphics, logos, branding, reports, design elements, and other materials, is owned by or licensed to Elevated Insights and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, republish, transmit, display, or exploit any website content without our prior written consent, except for personal and non-commercial reference use.

We may update, modify, remove, or correct website content at any time without notice.

While we seek to ensure that website content is accurate and current, we do not warrant that it is complete, accurate, current, or suitable for any particular purpose.

To the fullest extent permitted by law, any interpretation of the website content, these Terms, or the operation of this website in connection with a website-related dispute shall be determined by Elevated Insights in the first instance, provided that nothing in this clause limits any non-excludable legal rights or the authority of a competent court or tribunal.

Where cross-border transfers occur, we will take reasonable steps to ensure that such transfers are made in accordance with applicable legal requirements and subject to appropriate safeguards.

To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis. Elevated Insights makes no express or implied representation or warranty regarding:

• availability of the website;

• uninterrupted or error-free operation;

• absence of viruses or harmful components; or

• accuracy, completeness, reliability, or fitness for purpose of website content.

To the fullest extent permitted by law, Elevated Insights shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or economic loss, damage, cost, or expense arising out of or in connection with:

• your use of, or inability to use, the website;

• reliance on website content;

• any transmission submitted through the website; or

• any unauthorised access to or alteration of your communications.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

You agree to indemnify and hold harmless Elevated Insights, its affiliates, officers, employees, and representatives from and against claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms, your misuse of the website, or your violation of any law or third-party right.

We reserve the right to suspend, restrict, or terminate access to the website, or any part of it, at any time and without notice where we believe it is necessary for security, maintenance, legal compliance, or other operational reasons.

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, unless otherwise stated by Elevated Insights in writing.

Any dispute arising out of or in connection with the website or these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless Elevated Insights elects an alternative dispute resolution mechanism or another forum that is legally appropriate to the matter.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire understanding between you and Elevated Insights in relation to your use of the website.

We may revise these Terms from time to time. Any updated version will be posted on this page with a revised effective date. Continued use of the website after such updates constitutes acceptance of the revised Terms.